SHIPPING POLICY
Thank you for shopping with Iraev! This Shipping Policy outlines the terms and conditions related to the delivery of your order placed on our website.
1. Shipping Coverage
We currently ship to customers within [Insert country name – e.g., India / USA / worldwide]. If your location is not listed during checkout, please contact our customer support for assistance.
2. Processing Time
Orders are processed within 1–2 business days (excluding weekends and holidays) after successful payment.
You will receive an order confirmation email and a shipping confirmation email with tracking details once your order is dispatched.
3. Shipping Time
Estimated Delivery Times:
Standard Shipping: [3–7 business days]
Express Shipping: [1–3 business days] (if available)
Note: Delivery times are estimates and may vary depending on your location, courier delays, weather conditions, or peak shopping periods.
4. Shipping Charges
Standard Shipping: ₹[X] / $[X] (Free on orders above ₹[X] / $[X])
Express Shipping: ₹[X] / $[X] (optional at checkout)
Shipping charges will be calculated and displayed at checkout before final payment.
5. Order Tracking
Once your order is shipped, you will receive an email or SMS with the tracking number and link to monitor your shipment status. You can also track your order under the "My Orders" section on our website.
6. Delivery Attempts
Our courier partners will make up to 2–3 delivery attempts. If the package is undelivered due to incorrect address or unavailability, it will be returned to us. Re-shipping may incur additional charges.
7. Delayed or Lost Shipments
If your order is delayed beyond the expected delivery date, please contact us. We will investigate and assist you in resolving the issue. In case of a lost shipment, a replacement or refund may be offered after verification.
8. Shipping Restrictions
We do not ship to P.O. boxes or APO/FPO addresses.
Hazardous or restricted items, if any, will be clearly labeled and may affect shipping options.
9. Contact Us
For any questions regarding shipping, please reach out to our support team:
Iraev Customer Support